Garden shed Banner

Garden shed FAQ

Product & equipment

  • Is the garden shed insulated and suitable for winter?

    Our garden sheds are not insulated as standard. However, they are designed in such a way that subsequent insulation is possible without any problems. With suitable insulation and heating, the garden shed can also be used in winter, for example as an office, studio or hobby room.

  • What materials is the garden shed made from and how sustainable are they?

    We use durable, weather-resistant materials such as Trespa® Meteon® HPL façade panels, powder-coated aluminium profiles and FSC-certified wood for the substructure. Trespa® is recyclable and extremely durable, making infrequent replacement unnecessary - an important contribution to sustainability.

  • Which façade panels are used for the garden shed?

    We use high-quality Trespa® Meteon® HPL façade panels for our garden sheds. These are extremely weather-resistant, colour-fast and easy to maintain. They consist of multiple pressed layers of paper and resin, which are fused under high pressure and temperature to form a hard, dense surface. The boards are scratch-resistant, UV-resistant and do not require regular post-treatment.Thanks to the large selection of colours and decors, the garden shed can be individually designed. You are welcome to order our free HPL colour samples.

  • How thick are the installed façade panels?

    The Trespa® Meteon® HPL façade panels used for our garden sheds have a material thickness of 8 mm. This thickness offers an optimum combination of stability, weather resistance and weight. The sheets are dimensionally stable, scratch-resistant and retain their shape and colour even under extreme weather conditions.

  • What does the interior construction of the garden shed look like and what fastening options are there?

    In the interior, the wooden substructure is made of spruce wood. This is ideal for attaching broom holders, shelves or bicycle racks directly to the frame construction, for example. This frame construction is strong and provides a very stable base.

  • How do the façade screws used fit in with the design of the garden shed?

    The façade screws used are colour-coordinated with the garden shed and therefore fit perfectly into the minimalist design.

  • What are the advantages of ESG glazing in the garden shed?

    The ESG glazing completes the modern design of the garden shed and provides a visual enhancement. As the glass is frosted, light enters the interior, but it is not completely transparent. It is therefore advisable to install an additional light source (such as a lamp) in the garden shed. Furthermore, the largest light source in most cases is the open sliding door.

  • What are the advantages of a sliding door compared to a hinged door?

    A sliding door that runs on the inside is more accommodating to temperature fluctuations and allows more play. Due to their flat design, rotary doors are more temperature-sensitive and therefore need to be more solidly constructed. A sliding door is therefore always recommended if possible. In exceptional cases, however, a revolving door can also be realised.

  • What material is used for the roof edge profile?

    The roof edge profile is made of aluminium and is powder-coated in DB 703 fine structure, which offers a high-quality, durable surface and blends in perfectly with the design of the garden shed.

  • What is the roof load of the garden shed and what are the possible uses?

    Depending on the model, the roof load of the garden shed is between 175 and 250 kg per square metre. This makes it ideal for gravel piling, a roof covering or the installation of solar panels.

  • What needs to be considered when greening the roof of the garden shed?

    In the case of a green roof, it is important to know that the upstand has a height of 5 cm. It is strongly recommended to integrate root protection. The roof is bonded with an EPDM film as standard.

  • How is the garden shed wall shelving system constructed and customisable?

    Our wall shelving system consists of three shelves with a depth of 40 cm and a width of 2 metres. It comprises a total of 3 to 4 wall rails and 12 supports. The shelves are height-adjustable and can be adapted to the garden shed on site at any time.

  • Can the position of the shelves, broom holder or bicycle rack be customised?

    Yes, the exact position of the shelves, broom holder or bicycle rack is determined on site together with the customer. This also applies to the wall shelving system, which can be flexibly customised to suit requirements.

  • What colours is the garden shed available in

    The garden shed is available in a wide range of colours and surfaces - from modern plain colours to wood decors. For a binding selection, we recommend ordering colour samples in advance. These samples make it possible to assess the colours and surfaces under real lighting conditions on site. Free colour samples can be ordered directly from our website.

Dimensions & customisation

  • What do I need to consider when laying the foundations for a garden shed?

    The foundation must be levelled. Either a concrete slab or a stable slab covering such as patio slabs or porcelain stoneware are suitable. It is important that this covering is firmly laid, i.e. either bordered by kerbstones or the slabs are directly set in concrete.

  • What requirements must the foundation fulfil?

    For the assembly of the garden shed, we require a solid base with a maximum slope of 1%.We recommend a concrete foundation or, alternatively, tiles or patio slabs that are edged with firmly grouted kerbstones. The kerbstones should ideally be 8 cm wide.The ideal foundation size corresponds to the dimensions of the garden shed plus 1 cm in length and width.

  • What needs to be considered if the garden shed is erected on an existing area?

    In this case, it should be checked that the maximum height in the diagonal is no more than 5 cm. If the gap is larger, it is necessary to include a height adjustment for the garden shed in the order.

  • What do I need to consider when building a garden shed on an existing area to avoid rainwater problems?

    It is advisable to ensure that the drainage runs away from the garden shed rather than towards it. If this is not possible, you should bear in mind that water can get into the garden shed under the free-floating sliding door in heavy rain.

  • How is the garden shed connected to the foundation and how is water penetration prevented?

    A flat steel profile runs around the outside of the garden shed, resting directly on the foundation. An identical flat steel profile with a sealing rib runs around the inside. This keeps most of the water out. However, it is possible for small amounts of water to enter the garden shed via the sliding door, at the corners or in the event of unevenness in the foundation.

  • How is the garden shed attached to the foundation?

    The garden shed is usually bolted to the foundation at four to six points. To do this, 18 cm long screws are used to screw the garden shed securely into the foundation.

  • Why is it so important to screw the garden shed to the foundation?

    The compression with the foundation not only ensures stability, but also prevents the walls of the garden shed from shifting. This is particularly important for the wall elements to the left and right of the sliding door so that they continue to close properly.

  • How is the sliding door of the garden shed guided?

    The sliding door is on the inside and is guided on a running rail. A groove is cut into the lower section of the sliding door so that the door is guided stably at both the top and bottom.

Assembly & delivery

  • Can I assemble the garden shed myself?

    Self-assembly is possible, but we recommend assembly by our trained assembly team to ensure a perfect fit, tightness and warranty coverage. If you opt for self-assembly, you will receive detailed assembly instructions and telephone support if required.

  • What conditions must be met on site for installation?

    The installation team only needs a power connection on site and is otherwise completely self-sufficient.

  • What should I bear in mind when installing the garden shed if it is difficult to access?

    The assembly can also be carried out if the garden shed is not accessible from the outside on three sides. As standard, we assume a distance of around 50 metres between the foundation and the parking space. In very different cases, please contact us for further information.

  • Does the customer have to be present during the entire installation time?

    It is helpful if the customer is on site for around 20 to 30 minutes at the start of the installation to discuss details with the fitters. After that, the customer can carry out other activities in consultation with the fitters and does not have to be present the entire time. However, it is necessary to be on site again for the final inspection.

  • How long is the delivery time for a garden shed?

    The delivery time is usually 4-6 weeks from written approval of the release drawing. The delivery time may vary depending on the order situation, season and individual design. Longer lead times are to be expected in spring and summer due to high demand.

  • What kind of vehicle is usually used for delivery?

    Deliveries are usually made with a Sprinter.The vehicle has a length of 7.00 metres, a width of 2.30 metres and a height of 2.70 metres. Please ensure that the access road and parking area are suitable for these vehicle dimensions.

Care & maintenance

  • Material care - how do you care for Trespa®/HPL or do you have to care for the material at all?

    Trespa® Meteon® HPL panels are extremely easy to clean and do not require any regular aftercare such as painting or sealing.As a rule, lukewarm water with a mild detergent and a soft cloth or sponge are sufficient for cleaning.More stubborn stains can be removed with a non-abrasive cleaner. Please avoid aggressive or abrasive cleaners and high-pressure cleaners with a narrow jet to avoid damaging the surface.

  • Annual check - which components should be checked annually?

    We recommend carrying out a brief functional and visual check of the garden shed once a year. The following points in particular should be checked:

  • Check the roof surface for dirt, leaves or any damage and clean if necessary.
  • Remove drainage points – leaves, moss or dirt so that rainwater can drain away unhindered.
  • Check fastenings – screws, fittings and hinges for tightness and retighten if necessary.

Regular checks extend the service life and ensure that the garden shed remains functional and visually appealing in the long term.

  • How is the drainage of the garden shed solved?

    The garden shed has one or two drainage points. The wastewater pipe (a DN50 pipe) is routed downwards on the inside and, depending on the situation on site, is either connected directly to a wastewater pipe planned in the foundation or alternatively routed around 20 cm above the ground to the outside to enable external drainage.

  • What must be taken into account with regard to contamination during drainage?

    A grid similar to a bird's nest is installed at the drainage point of the roof, which prevents coarse dirt from blocking the drain. Nevertheless, it is essential to clean the drainage point regularly. If this maintenance is not carried out, there is a risk of the drain becoming blocked, water spilling over the roof edge profile or, in the worst case scenario, entering the inside of the garden shed.

  • How does drainage work if the garden shed has a one-sided slope?

    The garden shed has a one-sided drainage system so that the water is channelled in one direction. If there is only one drainage point and it is located in a corner, small puddles may form on the roof. This is completely unproblematic and is intended.

    • Order & Service

    • Benötige ich für das Gartenhaus eine Baugenehmigung?

      Ob eine Baugenehmigung erforderlich ist, hängt von den örtlichen Vorschriften Ihrer Gemeinde oder Ihres Bundeslandes ab. Wir empfehlen, sich vor der Bestellung bei der zuständigen Baubehörde zu erkundigen. Auf Wunsch stellen wir Ihnen die notwendigen technischen Unterlagen zur Verfügung, um den Genehmigungsprozess zu erleichtern.

    • How does the ordering process for a customised garden shed work?

      • Consultation & planning – Together we discuss your wishes, requirements and the structural conditions.
      • Quotation – You will receive an individual, binding quotation based on your choice of size, equipment, colours and extras.
      • Order placement – After your written confirmation of the offer, the order becomes binding.
      • Approval drawing – You will receive a true-to-scale drawing of your garden shed for final approval. We only start production after your written approval.
        • Fabrication – Your garden shed is customised to your specifications.
      • Delivery & Assembly – We agree a fixed assembly date with a 3-hour time window. Assembly usually takes 1–2 days and is carried out by our own assembly team.
        • Acceptance – After completion, the final acceptance takes place together on site.

    • How does the approval process work after ordering the garden shed?

      After the garden shed has been ordered, each customer receives a customised approval drawing. It is requested that this is thoroughly checked and, if satisfied, confirmed in writing. Only after this written approval will we begin production of the garden shed. This enables the customer to make minor changes even after the order has been placed.

    • How much does a garden shed from Design@Garten cost?

      The price of a garden shed depends on various factors - in particular the size, fittings and any customised designs. Here you will find the current prices of the standard sizes as well as the option to order them directly online. For a quote, we recommend discussing your individual requirements with our team. You can easily request a non-binding quote

      using our contact form.

    • Is a power connection possible in the garden shed?

      Yes, a power connection in the garden shed is possible without any problems.We recommend taking the electrical installation into account when planning the foundation so that cable ducts and sockets can be optimally positioned. Ideally, the empty conduit for the power cable should come out of the foundation 10 cm from the outer edge of the garden shed wall.

    • Scope of warranty - duration of warranty, what is covered, what is not?

      Our garden sheds come with a 5-year guarantee on the construction, the façade panels and the tightness of the roof.Covered are material and manufacturing defects that occur during proper use.Damage caused by improper installation (unless carried out by us), lack of maintenance, extreme weather conditions (e.g. storm or hail damage), normal wear and tear and unauthorised structural alterations are not covered.Unless otherwise stated, accessories are guaranteed for a period of 2 years.

    • Service after installation - do you offer a chargeable service for subsequent adjustments or repairs?

      Yes, we also offer a chargeable service for adjustments, retrofits or repairs after installation.This includes, for example, moving or adding shelves, readjusting doors, replacing seals or minor structural alterations.The costs depend on the amount of work involved, the materials required and the travelling distance. We can provide a non-binding quote in advance on request.

    • Spare parts - how long can spare parts be purchased?

      We generally keep spare parts for our garden sheds for at least 10 years from the date of purchase.These include façade panels, seals, fittings, profiles and connecting elements. Custom-made products can also be reproduced in many cases, provided the original materials and colours are still available.Delivery times may be longer for older models or special colours. We recommend that you contact us in good time if necessary.